SERVICES
Non-Fault

Non-Fault

When an accident isn’t your fault

When you’re not to blame for an accident, the other driver’s insurance company is responsible for your repair costs. Our experience dealing with insurance companies will reduce the stress and hassle of your repair.

Because we’re used to dealing with them we can help negotiate the bureaucracy of an insurance claim, allowing your vehicle to be repaired as quickly as possible.

We can even supply a replacement vehicle while yours is being repaired.

Get a FREE estimate

Making a claim is easy – see the services below that make your repair hassle free

Provide you with a ‘like-for-like’ replacement car

Deliver your hire car within 24hrs wherever you are in the UK

Our experienced and qualified professionals will carry out repairs

Liaise with insurance companies and take care of the paperwork

Deliver the repaired vehicle to your door and collect the hire car

Ensure your premiums and no-claims bonus are not affected


Had an accident that wasn’t your fault?

Let Caversham Coachworks remove the hassle from repairing your car, fill in the form below or call for a free estimate

Estimate Form

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                  Testimonials

                  What Our Customers Say About Us...

                  I have to extend my gratitude to Caversham Coachworks for their fantastic service.

                  Not only have Caversham Coachworks been able to fix my car at short notice, work to my budget AND provide me with a replacement vehicle, they did it swiftly and with, most importantly for me, excellent customer service. From Mandy at reception to all the engineers, my experiences at Caversham Coachworks have been superb and I will not hesitate to recommend you to anyone who is having car troubles.

                  Amanda Aldred The Big Yellow Self Storage Company

                  They did the bodywork (paintwork) and a few repairs on my Audi Q5. Honestly, they were so friendly and professional. My car came out looking brand new. If I could add the before and after pics I would. I highly recommend and know where I will be going when I have any car issues. Thank you, team.

                  Harlie Gaming Audi Q5

                  I was grateful that you were accommodating when I may have needed to change the booking. I was also very appreciative that the car was done when you said it would be. Thank you.

                  Susan Thomas Audi A3

                  Fab! Collected car and returned it, all work carried out to a high standard. They even valeted my car before returning it

                  Bethany Rozzier VW Polo

                  Excellent customer service. Acceptable alternative vehicle. Nice paintwork and finishing. Got my car before the scheduled date

                  Akhtar Ali Seat Arona

                  From initial contact with Caversham Coachworks to arrange collection of the car and picking up after the repairs had been carried out, I was kept up to date with the progress of repairs. The repair works were carried out to a high standard, and the car handed back valeted, which was an added bonus

                  Mark Chenery VW T-ROC

                  My experience with Caversham Coachworks (Reading) was absolutely first-rate from start to finish. I had a minor accident in the process of moving house, so was already a bit stressed from that. Caversham Coachworks made the whole process easy; they were excellent with their communication, keeping me informed at all stages and letting me know how the work was going - in fact they were so good I asked for some additional work to be done at the same time. The work on the vehicle itself was outstanding - it had rather a nasty scrape along the whole side and looking at it now you can't tell at all. If I needed further bodywork for my Audi, I wouldn't hesitate to take it back here.

                  Matthew Taylor Audi A6

                  Very pleasant and straightforward to deal with. No hassle booking process. Excellent communications throughout. Really impressed overall.

                  Edward Trelinkski VW Passat


                  Accreditation

                  Our accreditations and awards are third party endorsements of the quality of service we provide to our customers