We’re committed to providing a superior customer experience from start to finish. You’ll be greeted by a friendly and knowledgeable team ready to guide you through every step of the repair process, ensuring a stress free and transparent experience.
We invest in the latest equipment and techniques to ensure your vehicle is repaired to the highest possible standards. We utilise genuine Volkswagen Group parts whenever possible, prioritising quality and safety. Your safety is paramount to us. We adhere to the strictest safety standards and employ the most advanced repair methods to ensure your vehicle is returned to you in pristine condition.
Experience our exceptional service at our state-of-the-art centres in Caversham and Abingdon.
If you’re driving your vehicle to our Caversham centre just park anywhere on the forecourt and come into our welcoming reception to be met by our friendly team.
Caversham is our original home and became one of the early Volkswagen Group Approved Paint and Body Centre’s when the programme launched. The site boasts sophisticated diagnostic and alignment equipment and a highly experienced technical team.
Caversham Coachworks Abingdon centre opened in 2016 and boasts the same understanding welcome and commitment to quality you’d receive in Caversham.
We have invested considerably in the Abingdon centre meaning your vehicle will receive repairs from highly trained technicians with an intrinsic understanding of traditional, modern, hybrid and EV vehicles using state-of-the-art equipment.
Our state-of-the-art Hunter HawkEye Elite TD is a cutting edge laser recalibration tool that will detect wheel alignment issues in under 5 minutes. We offer a pre-alignment health check on your wheels and tyres, bearings and tyre pressures and then, by accurately measuring up to 14 primary wheel angles, the HawkEye Elite can compare them with the original specifications from your manufacturer. If any of them are out of tolerance, our specially Hunter trained technicians will adjust your vehicle’s suspension or make recommendations to improve the safety and handling of your vehicle. A post alignment print out is issued for you to keep with your car service documentation.
We recommend a four-wheel alignment service once a year or every 12,000 – 15,000 miles unless you have sustained some damage to the wheels within that time.
The Tri-Sphere Global Jig Rotax system is the No. 1 pulling system for heavy vehicle repairs and is renowned for being one of the strongest pulling units for the vehicle repair market. In the unlikely event that your chassis has been compromised, Global Jig will pull it back into shape.
Using the Miracle Pull system, our highly experienced panel technicians can pull out dents with the minimum of labour and expense whilst achieving excellent results and reducing the need for filler.
We only use top branded, water-based paints Spies Hecker and Sikkens to paint our vehicles. Every vehicle has its own specific paint code which is typed into one of our electronic mixing systems. The exact composition (to the nearest microgram) of different tints and basecoats is then calculated for your vehicle’s colour. After painting, vehicles are baked in one of our two state-of-the-art Burntwood ovens. We have a regular and a Hi-Top oven so that we can accommodate all cars and LCVs.
We use Volkswagen’s highly sophisticated VAS6150 diagnostic and ODIS system for pre-and post-repair diagnostic checks for all Volkswagen, Audi, SEAT and ŠKODA vehicles.
For all other non-Volkswagen Group vehicles we use the equally sophisticated Audatex diagnostic tool.
All ‘measuring tools’ are calibrated every 6 months to ensure that they are ‘fit for purpose’ by Automotive Calibration who are ISO registered. They provide a quality on-site calibration, repair and testing service for the automotive industry ensuring that all torque wrenches, gauges and verniers are of the highest operating standard.
CCW boasts two air-conditioning units, the FRAL FAST 200 and the TEXA which can accommodate the two gases R134a and R1234yf found in air conditioning systems.
All our equipment is fully maintained annually and our MET technicians hold City and Guilds qualifications in ‘Refrigerant Handling’.
Nearly all modern vehicles are fitted with multiple ADAS, these are intelligent systems that automatically help drivers on the road such as lane departure warnings, automatic headlights, rear parking camera and autonomous emergency braking. Even wing mirrors have smart technology in many modern cars. So when your car or van comes in for repair it’s important that all these systems are correctly calibrated to work at their optimum once you’re back on the road.
Every vehicle fitted with ADAS that we fix is calibrated using state-of-the-art technology so it works as the manufacturer intended before leaving our workshop, giving you the safety and driving experience you expect.
Request a free, no obligation quote in minutes. Simply complete our easy-to-use online estimator tool below, or call us directly. A member of our team will contact you within 24 hours to discuss your assessment and answer any questions you may have.