Non-Fault Accident Repair in Caversham: Local Experts You Can Trust

Being involved in a car accident is never fun, even when it wasn’t your fault. The confusion, the calls with insurers, and the worry about getting your car back on the road can feel like too much. That’s where Caversham Coachworks comes in.

We’ve been helping local drivers in and around Caversham for years, offering an easy and reliable way to sort out repairs after a non-fault accident. Our team takes care of everything, so you can relax knowing your car’s in good hands.

What “Non-Fault” Really Means

A non-fault accident happens when another driver caused the collision. Their insurance company should pay for your repairs and a replacement vehicle if you need one.

Many people don’t realise this, but you have the right to choose your own repairer. You don’t have to go with whoever your insurer suggests. By coming straight to us, you can be sure your car will be repaired locally by people who know what they’re doing and who care about the result.

When you bring your car to Caversham Coachworks, we:

• Handle all communication with the other driver’s insurer
• Arrange a like-for-like hire car
• Ensure your repair is completed to manufacturer standards
• Keep your no-claims bonus intact

No hidden costs. No excess to pay. No stress.

Why Choose Caversham Coachworks

Every week, we help Caversham drivers with everything from small scrapes to serious accident repairs. We’ve built our name on trust, quality and clear communication.

Here’s what our customers appreciate most:

We handle the insurers
We take care of the paperwork and the back-and-forth with the other driver’s insurance company, so you don’t have too.

We keep you moving
If your car isn’t roadworthy, we’ll get you into a hire car that’s similar to your own. You can get on with life while we sort your repair.

We use genuine parts
Our workshop team uses manufacturer-approved parts and paint systems. The repair is completed properly, not just quickly.

We’re your local specialists
Our Caversham site is easy to reach from Reading, Sonning and Emmer Green. We’re independent, so we work for you, not the insurer.

Your Rights After a Non-Fault Accident

It’s worth knowing what you’re entitled to after an accident that wasn’t your fault. In the UK, you can:

• Choose your own repairer
• Get a replacement vehicle similar to your own
• Have your car repaired using genuine parts
• Expect no loss of no-claims discount

Our role is to make sure you actually get these benefits. Most people only find out later that they could have had a better experience if they’d chosen an independent non-fault specialist from the start.

In Caversham we see this all the time with drivers who only discover after the fact that they could’ve avoided the hassle.

How It Works

We’ve kept our process simple because our customers prefer it that way.

1. Check your eligibility – Take our 3-question quiz to see if your incident qualifies as non-fault.
2. Get in touch – Complete our short form and we’ll talk you through what to do next.
3. Assessment and estimate – Bring the car in, or we’ll recover it for you. We’ll check the damage and give you a clear estimate.
4. Claim management – We contact the at-fault driver’s insurer and handle the claim for you.
5. Repair and hire car – You get a replacement car while we repair yours.
6. Collection or delivery – Once it’s finished, we’ll hand it back, looking like new again.

We’ll also keep you updated at every step. (Even if it’s just to say we’re still waiting for parts, no one likes silnce when their car’s in the shop.)

Local and Proud

We’re proud to be part of the Caversham community. Most of our work comes from word-of-mouth and repeat customers. People know us for being straightforward and dependable. Whether you’ve had a bump in Reading or a scrape near Sonning Bridge, our team will get your car sorted and your confidence back.

Need Help Now?

If you’ve been involved in a non-fault accident, contact us first. We’ll explain your options, arrange your repair, and even deal with the insurer for you.

Learn about our Non-Fault Accident Repair Service.