If you’ve recently had an accident that wasn’t your fault, one of the first questions that comes to mind is, “How long will it take to get my car back?” It’s a fair question. You rely on your car every day, and being without it is a real inconvenience.
At Caversham Coachworks, we know that time matters just as much as quality. Our team works quickly but never cuts corners, keeping you informed at every stage. Let’s take a look at what really affects repair times and what you can expect from us if your car is being repaired after a non-fault accident.
Understanding the Repair Timeline
Every repair is different. The time it takes to fix your vehicle depends on the type of damage, the availability of parts, and the insurer’s authorisation process.
Here’s a rough guide based on what we see day-to-day in our Caversham and Abingdon workshops:
- Minor repairs (scratches, small dents, or light bumper damage): typically 2–4 days.
- Moderate repairs (panel work, paint blending, small structural fixes): usually 5–10 days.
- Major accident damage (extensive body or frame repairs): anywhere from 2–4 weeks.
These are averages, not promises. We prefer to be honest about what’s realistic rather than give you false expectations.
Why Some Repairs Take Longer
Several things can slow down the process, even when everyone’s doing their best:
Parts availability
If parts need to be ordered, delivery times vary between manufacturers. Genuine parts can take longer to arrive, especially for certain makes or models.
Insurer approval
Before work can start, the insurer needs to sign off the repair estimate. This can sometimes take a day or two longer than expected, especially if they request additional photos or clarification.
Hidden damage
When we strip the car down, we occasionally find extra damage underneath. It’s frustrating, but it’s better to fix everything properly now than have a problem later.
Paint and curing times
Even with modern equipment, paintwork still needs time to cure fully before reassembly. Rushing this stage would risk the finish not lasting.
Our Approach to Fast, Reliable Repairs
At Caversham Coachworks, we balance speed with precision. We won’t keep your car any longer than necessary, but we’ll never send it back before it’s right.
Our approach includes:
- Pre-booked slot: We schedule your repair so that we’re ready for you when you arrive.
- Daily updates: You’ll know what’s happening without needing to chase us.
- On-site parts ordering: We order parts early to avoid delays.
- Trained technicians: Our team have the experience to diagnose issues quickly and work efficiently.
In many cases, we can provide a like-for-like hire car while yours is in our workshop, so you can stay mobile until the job’s done.
Communication Is Everything
We believe communication is just as important as craftsmanship. You’ll always know what’s going on with your repair. If there’s a delay, we’ll tell you. If your car will be ready sooner than expected, we’ll tell you that too.
You’ll never have to wonder what’s happening behind the scenes. Our goal is to make sure you feel looked after, not left in the dark.
Typical Repair Example
Here’s an example of a common situation we see in Caversham.
A customer brings in a family SUV with rear bumper and tailgate damage after being hit at a junction. The damage looks minor, but once we remove the bumper, we find hidden structural impact. Parts are ordered directly from the manufacturer, which takes four working days to arrive.
From booking to completion, that job takes just under two weeks. The customer drives away happy, knowing the repair is done properly and the car looks as good as it did before the accident.
It’s not unusual for people to be surprised at how thorough the process is. Quality repairs take time, but they’re worth it. We’d rather do it right once than rush it twice.
Your Rights During the Process
Remember, even though the accident wasn’t your fault:
- You can choose your own repairer.
- You’re entitled to a replacement hire car while yours is off the road.
- Repairs should always use manufacturer-approved methods and parts.
At Caversham Coachworks, we make sure all of this happens, handling the communication with the insurer so you don’t have to.
Ready to Get Started?
If your car’s been damaged in a non-fault accident and you’re not sure how long repairs might take, we can give you an honest estimate and a clear plan from the start.
📞 Call Caversham Coachworks today for advice or a free repair quote.
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